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How to Evaluate and Choose the Best Corporate travel agency for Your Business in India

  • 28 September 2024
Blog

In the highly competitive world of today, where corporate travel is at its peak as it is a major catalyst in the growth and success of a company, it is of paramount importance to select the right corporate travel agency. Whether it's for client meetings, conferences, or MICE (Meetings, Incentives, Conferences, and Exhibitions) you need to take adequate time to choose the right agency. But with the numerous options available in a vast country like India, how do you pin down to that one agency?

Here’s a detailed guide giving you some tips on what to look for when selecting the best corporate travel management companies in India to ensure you get the best as required by your company.

1. Understand Your Business’s Travel Needs

Before shortlisting the corporate travel management companies in India, its necessary to understand your own business needs. Are you frequently arranging travel for employees across different regions? Do you need a partner to manage international travel? Do you need support for global events as well? Are you looking for on-ground cab transportation services too?

What is your travel volume? What is your budget? A good corporate travel solution  provider will dive into details like what is the traveller’s preferred airline? Hotel brand and type of room they like to stay in? Preferred time of flight and seat row? Based on all details acquired, personalized itineraries are drawn which takes the travel experience for your team to another level!

2. Assess Expertise and Industry Knowledge

This is one of the main factors to look at. Well established corporate travel management companies in India have a great amount of experience and therefore bring a wealth of knowledge to the table along with tremendous industry expertise. 

Check their track record. Have they got any experience of managing complex corporate travel needs? Go through their client testimonials and case studies, you will be able to gauge their past performance and how reliable they are!

If a company has been in the industry for several years and has been performing efficiently, they would certainly have a diverse set of clients, and have built strong relationships with airlines, hotels and other vendors and are also most likely to have the most streamlined processes. 

For example, SKIL Travel, offers a full suite of corporate travel solutions, including flights, hotel bookings, visa assistance, and corporate cab services. They not only have the expertise in handling both domestic and international corporate travel but they also  ensure that every trip is tailor made, and managed efficiently, regardless of destination or complexity.

3. Look for Technology Integration and Innovation

In today’s digital age, the technology and tools a corporate travel agency in India uses can reflect how efficiently they are capable of managing your business travel. Are they using the latest booking platforms, mobile apps and have real time tracking systems?

When advanced technology is integrated in the system, there are manifold benefits- booking process is streamlined better, itineraries are managed more efficiently, and their reporting and overall handling is transparent! The agency is also able to go a step further and offer advice for budget optimization.

SKIL Travel believes in scalable technology with a personalized approach. They offer seamless booking experiences, detailed itineraries, and automated expense tracking. Their technology also helps reduce the administrative burden on your corporate team.

4. Evaluate Customer Service and Support

Exceptional customer service lies at the crux of a successful and effective corporate travel management. Do they have 24/7 customer support across different channels (SMS, WhatsApp, emails, calls) that is available should there be any last-minute changes, cancellations or unforeseen challenges that need immediate support?

They should have a team that is dedicated and familiar to your company policies and they should not only be quick at responding but also be proactive. This is the major differentiator of a good travel company and this helps in minimizing travel disruptions. 

SKIL Travel is a corporate travel agency that gives customer service as a top priority. They offer 24/7 support with a dedicated relationship manager who will help in emergency situations, such as flight cancellations, lost luggage, or visa issues, ensuring your employees are never left stranded.

5. Check for Comprehensive Corporate travel solutions

A good corporate travel management company is a one stop solution. They offer all related services to business travel: Flights, hotels, visas, cab services, expense reports, events, etc. Top corporate travel management companies in India, like SKIL Travel, not only are a comprehensive travel solutions provider offering all travel related services, MICE solutions and on-ground transportation, but also provide highly customized solutions based on your specific needs. Gone are the days when one size fits all. Each company and each traveller have their unique travel needs and preferences. They take the time to understand your company’s travel policies, goals, and preferences to create a bespoke travel program. 

6. Focus on Compliance and Policy Management

It is very important that the corporate travel management company thoroughly understands your company travel guidelines, policies, do’s and don’ts, the approval processes, and reporting requirements. This is essential to enforce compliance!

SKIL Travel’s corporate travel solution ensures that all bookings and expenses are compliant with your company’s travel policies. They have automated approval processes and detailed reporting. They also go a step further and identify cost-saving opportunities!

7. Consider Sustainability and Green Travel Initiatives

Sustainability is not becoming a critical part of every company policy. So you need to look for corporate travel management companies in India that prioritize sustainable practices. They should offer eco-friendly travel options, carbon offset programs and green hotel certifications. This can enhance your corporate social responsibility!

SKIL Travel is committed to sustainability by providing clients with eco-friendly options, carbon offset programs and electric vehicles!

8. Compare Costs and Negotiate Contracts

When selecting a corporate travel agency in India, choosing the cheapest one is definitely not the way to go! It is understanding who brings the most value to the table. Look at their pricing structure, go through the same line by line, and find out what is included, not included and check for hidden charges. 

The best corporate travel management companies in India, like SKIL Travel, provide transparent pricing models. They assure you there are no hidden fees. They offer the best rates based on their strong network in the market due to their 2 decade legacy!

9. Ask for References and Reviews

Before committing to a corporate travel agency, ask for references. Go online and check their reviews. Speak to their past or current clients. Mainly find out about their reliability and customer service besides their overall performance.

SKIL Travel is known for their positive client testimonials. It is a testament to their professionalism and attention to detail, From corporate cab services to full-service event and travel management, partner with SKIL today for all your business requirements. Contact us to learn more!

image SKIL Travel
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